Shipping policy
All orders are dispatched within 2 business days and are shipped from Melbourne, Australia.
We ship worldwide, except to the USA, Russia, Sudan and Iran.
Pick up
Pick up is available from our warehouse located at Unit 11, 56 Wirraway Dr, Port Melbourne VIC 3207, Australia.
Cost: FREE
Time: between 9am and 6pm Monday to Friday, after confirmation that your order is ready for pick up.
Shipping to Australia & New Zealand
| Standard | Express | |
| Cost | Free ($10 for orders below $70)* |
$10 ($20 for orders below $70)* |
| Time | 5-10 business days from confirmation of dispatch |
1-5 business days from confirmation of dispatch |
* Excludes bulky items, which attract a $20 (standard) or $30 (express) surcharge due to their size.
Shipping to the rest of the world
| Standard | Express | |
| Cost | $40 AUD | $60 AUD |
| Time** | 10-15 business days from confirmation of dispatch | 5-10 business days from confirmation of dispatch |
** Indicative shipping time only. Customs clearance can delay delivery. Service may take longer in rural areas, if customs clearance is delayed or if your order includes flammable products (such as perfume) which cannot be sent by air.
PLEASE NOTE:
Some destinations outside Australia attract import duties & taxes. Those are the responsibility of the importer/buyer. Online calculators may help you estimate the amount of duties and taxes payable. For greater accuracy, please check the regulation in your shipping destination before ordering.